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business conditions

GENERAL TERMS MINiPOSTER .SI

We kindly ask all our customers to read all the general terms and conditions before using our website. If you continue to purchase in our online store, we consider that you are familiar with all business conditions and that you also agree with them. The company reserves the right to change the conditions in the online store www.miniposter.si , we also reserve the right to typographical errors.

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GENERAL TERMS AND CONDITIONS

The general terms and conditions of the online store www.miniposter.si are compiled in accordance with the Consumer Protection Act (ZVPot), with the recommendations of the Chamber of Commerce and Industry and international codes for e-commerce. The online store www.miniposter.si is an information system intended for the presentation and sale of products to the user. It is managed by the company Multimedijska produkcija Mateja Duljak sp, hereinafter referred to as the provider. The user is the person who uses our system, ie the customer in the online store. Upon registration in the online store, the visitor obtains a username that is the same as his e-mail address, which he determines in his profile and password. The username and password of the user are unambiguously determined and linked to the completed data. After registration, the visitor becomes a user and acquires the right to purchase. The General Terms and Conditions deal with the operation of the online store www.miniposter.si, user rights and the business relationship between the provider and the customer.

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BINDING INFORMATION OF THE TENDERER

The provider undertakes to always provide the buyer with the following information:

  • company identity,

  • contact addresses,

  • essential characteristics of goods or services,

  • product availability,

  • conditions of delivery of the product or execution of the service,

  • all prices are clearly and unambiguously set,

  • method of payment and delivery,

  • time validity of the offer,

  • the period within which it is still possible to withdraw from the contract and the conditions for withdrawal and a clarified procedure for the complaint, including all information about the contact person or customer service.

PROPERTIES OF ITEMS

Photographs of products are symbolic and do not guarantee the properties of the products (especially in terms of color deviation). The provider does not commit to the correctness and completeness of the data on the pages of the online store (text or image material).

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PRICES

All prices on the website are in euros and include VAT, unless the website explicitly states otherwise. A reduced price is a reduced regular price at which a presented product is sold for a definite or indefinite period of time. All prices in the online store are product prices and do not include shipping costs.

The purchase contract between the bidder and the buyer is concluded at the moment when the bidder confirms the order. From this moment on, all prices and other conditions are fixed and apply to both the provider and the buyer. Prices are valid until changed and the provider can change them without prior notice. In the event that the price of the item changes during the processing of the order, the provider will notify the buyer. The bidder will do its best in any case to provide the buyer with a lower price or. offer an appropriate solution that will go to mutual satisfaction. Otherwise, the provider earns the right to withdraw from the sales contract and returns the paid purchase price to the customer.

The provider is not responsible for any errors (grammatical, typographical and other) in connection with the price of items. In case of any errors, the customer will be notified.

Discounts and coupons do not add up, unless otherwise stated!

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Methods of payment

The following payment methods are available in the online store:

  • Payment on delivery by cash or card upon receipt.

  • Payment by proforma invoice * (you will receive the proforma invoice by e-mail), the deadline for payment of the proforma invoice is five (5) days. After the payment deadline, the provider no longer guarantees the reservation for the ordered products.

  • Payment with payment cards is made through the Braintree payment system, which is owned by PayPal. Card information is not recorded on the company's server, so your security is 100% guaranteed. Braintree ensures maximum transaction security. Credit card authorizations are performed in real time with immediate verification of data at banks. Payment is possible with the following cards: Mastercard, Visa, America Express, Discover, Diners, JCB and Maestro (if the payer's Maestro payment card allows it).

  • Pay with PayPal or pay with credit cards via the PayPal online system, which enables secure payment with credit cards (Mastercard, Visa, Maestro and American Express). The customer does not need to create their PayPal user account to use credit cards. PayPal is considered one of the most secure payment systems in the world.

  • The bidder reserves the right to require the buyer to pay for the goods before shipment for higher order values.

CUSTOMER RESPONSIBILITIES

The buyer is obliged to check the correctness of the data on the invoice and notify the seller of any errors within eight (8) days of receipt. Subsequent complaints are not considered.

Your credit card will be charged directly upon confirmation of your order. The amount charged to your card may differ from the amount stated on our site, as it depends on the surcharges or fees of your card issuer (and / or card provider) applied during the transaction process.

We are not responsible for fees related to changing exchange rates and surcharges set by your bank, as well as for any other additional fees for foreign currency transactions charged to you by the issuer of your card, in case the EUR is not the currency in which you your credit card issuer issues invoices.

Security of purchase

The provider uses appropriate technological and organizational means to protect the transfer and storage of personal data and payments. For these purposes, the provider uses an SSL certificate issued by an authorized organization. Credit card authorizations are performed in real time with immediate verification of data at banks. Card information is not stored on the provider's server.

Product dispatch

All items in the online store www.miniposter.si have information on availability or are specially marked if the product is not available. Delivery information is valid for working days.

Delivery within Slovenia

If the goods are in stock, they will be shipped no later than two (2) working days from the date of payment of the pro forma invoice in the case of payment according to the pro forma invoice or. from the day of payment via Paypal or from the placement of the order in the case of payment after collection or. payment cards.

Delivery time in Slovenia for items in stock is usually 2-5 working days. In case the product is not in stock, the delivery time is extended, delivery data are shown in the description of each item.

The price of postage with Pošta Slovenije is EUR 3.66 (regardless of the weight, quantity and size of your order), and you will be charged an additional commission fee of EUR 1 when choosing payment by cash on delivery. Delivery costs are charged and stated on the order and the invoice for the issued goods and you pay them together with the amount of the order. The bidder decides which delivery service to send the order with.

Orders

The customer is responsible for the information provided in the process of executing the order. The provider is not responsible for any errors in delivery due to the wrong address.

After placing the order, the customer receives the contract (invoice) via e-mail. The contract (invoice) is stored in electronic form on the server and is accessible to the customer at any time in his user profile.

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Discount codes

The discount code or promotional code brings various benefits when purchasing through the online store www.miniposter.si . You can find the active code on the title page of the advertising message, in the e-mail www.miniposter.si of the online store or other media. The code brings a variety of benefits, from a variety of gifts to discounts. Any code is always limited in time, but must be redeemed within a limited time, otherwise it is invalid.

Discount codes do NOT add up, unless otherwise stated and do NOT apply to products on sale.

Return of goods and the right to withdraw from the purchase

Pursuant to the Consumer Protection Act, the consumer has the right to notify the company by e-mail info@miniposter.si or by phone at 040751760 within 14 days of receiving the goods, that he withdraws from the contract without having to state the reason. for his decision. The only cost borne by the consumer in connection with the withdrawal is the direct cost of returning the goods. The goods must be returned to the bidder no later than 30 days after the notification of the intended return. The return of the received goods to the company within the deadline for withdrawal from the contract is considered a notice of withdrawal from the contract. The bidder is not obliged to accept redemption shipments!

The product returned by the consumer must be unused, undamaged, in the original packaging and in the same quantity. If the goods are damaged, dirty, without the original packaging or visible traces of use (inside or outside the item), the provider reserves the right to refuse the return.

After the return of the goods, the provider will no later than 30 days after receiving the notice of withdrawal from the contract to the consumer's bank account to transfer the return, ie the purchase price of the returned product or. products, the provider is not obliged to reimburse the costs incurred due to shipping. The consumer may also decide to exchange and choose another product, but must inform the provider at the same time as the return of the goods.

Custom-made products cannot be returned or exchanged at the customer's request, nor can personalized products be returned unless there is a defect in the product!

Cancel order

The placed order can be canceled by the user without additional costs until the receipt of the electronic message on the shipment of goods. Order cancellation can only be done at info@miniposter.si. Upon cancellation, the user must provide the following information:

  • order number,

  • name and surname of the buyer,

  • customer address.

Damaged, destroyed or lost shipment

In the case of advance payment, the provider is not liable from the moment of delivery of the shipment, with the ordered products, to the delivery service for cases of physical damage, destruction or loss of the shipment, as well as if there is a lack of content in the shipment or if the shipment shows signs opening (packaging has visible damage). In all these cases, the user must initiate a complaint procedure with Pošta Slovenije, namely carry the shipment to the nearest post office in the same condition as it was received, without adding or removing anything, and fill in the complaint report. It also informs the provider on the contact e-mail info@miniposter.si or by phone on 040751760.

Complaints about items

Resolving complaints and claims arising from the warranty or material defect are resolved in accordance with applicable law and in accordance with the Terms of Purchase of Goods and Services.

Inspect the goods you receive immediately and report any defects / damage within eight working (8) days of receiving the package. Subsequent complaints are not considered.

Complaints of items with an existing defect are reported to the provider by e-mail info@miniposter.si or by phone at 040751760.

Data protection

The provider undertakes to permanently protect all personal data in accordance with the Personal Data Protection Act (Official Gazette of the Republic of Slovenia No. 86/2004) and the Insurance Act. By entering data in the online store www.miniposter.si , you allow the company Multimedijska produkcija Mateja Duljak sp to establish, maintain and manage your personal data for an unlimited period of time in order to fulfill or exercise rights from the contractual relationship and direct marketing. The company Multimedijska produkcija Mateja Duljak sp ensures the protection of personal data in accordance with the law governing the protection of personal data. You may at any time request in writing or by telephone that we permanently or temporarily cease to use your personal data for the purpose of direct marketing within 15 days of the request.

Communication

Advertising e-mails must be clearly and unambiguously marked as advertising messages. The consignor must be clearly identified. The user's wish not to receive advertising messages will be unconditionally complied with by the provider.

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LEGAL NOTICE ON COOKIES

The legal text can be stand-alone or part of a privacy statement.

USE OF COOKIES

The domena.si website (e-mails, web services, advertising and interactive applications for service optimization, etc.) uses cookies.

We do not personally identify you with cookies. We only use them to make the site work better.

By using this website, you agree that the website www.domena.si sets cookies on your device.

WHAT ARE COOKIES?

Cookies are small text files, usually letters and numbers, that a visited website stores on a device (computer, mobile phone, tablet, etc.) in order to identify these devices. The storage of cookies is under the control of the browser - see below: control of cookies.

WHY DOES OUR WEBSITE NEED COOKIES?

The main purpose of the cookie is to enable (our) web server to present customized web pages to the user, which enable the experience when visiting (our) web site to be more personal and to respond better to individual user needs. The interaction between the user and the website is faster and easier with the help of cookies. With their help, the website remembers the individual's preferences and experiences, thus saving the user time when visiting again, and browsing the website is thus more efficient and enjoyable.

WHY DOES OUR WEBSITE USE COOKIES?

Cookies are an important means of keeping fresh and relevant content in line with the interests and preferences of each web user. The reasons for the use of cookies derive from their properties, one of them is the storage of data on the status of each website), cookies help in the implementation of various online services (online store), help in collecting various statistics, as only they can monitor the frequency of visits Websites. With the help of cookies, the website operator can assess the effectiveness of the design of his website, as well as the appropriateness of the type and number of ads offered to third parties to his website.

COOKIE CONTROL or HOW CAN YOU (UN) POSSIBLE COOKIES?

If you want to change the way you use cookies in your browser, including blocking or deleting them, you can do so by changing your browser settings accordingly. More detailed instructions are presented below.

Google Chrome

1. Click 'Tools' at the top of your browser and select 'Settings.'

2. Click 'Show advanced settings,' scroll to the 'Privacy' section, and click the 'Content Settings' button.

3. Select "Allow local data setup".

Microsoft Internet Explorer 6.0, 7.0, 8.0, 9.0

1. Click 'Tools' at the top of your browser and select 'Internet Options,' then click the 'Privacy' tab.

2. Make sure your privacy level is set to medium or lower, which will allow the use of cookies in your browser.

3. Setting above the middle level will disable the use of cookies.

Mozilla Firefox

1. Click 'Tools' at the top of your browser and select 'Options.' >

2. Then select the "Privacy" icon. >

3. Click 'Cookies' and select 'Allow parties to create cookies.'

Safari

1. Click the gear icon at the top of your browser and select "Settings."

2. Click 'Privacy', then check 'Disable third-party cookies and advertising cookies.'

3. Click 'Save.'

How to manage cookies on a Mac

To enable cookies on our website, follow the steps below.

Microsoft Internet Explorer 5.0 on OSX

1. Click "Explorer" at the top of your browser and select "Settings."

2. Scroll down to "Cookies" in the "Inbox" section.

3. Select the "Never ask" option.

Safari on OSX

1. Click "Safari" at the top of your browser and select "Settings."

2. Click "Privacy" and then "Enable the use of cookies."

3. Select "Visited pages only."

Mozilla and Netscape on OSX

1. Click "Mozilla" or "Netscape" at the top of your browser and select "Settings."

2. Scroll down to "Cookies" in the "Privacy and Security" section.

3. Select "Allow cookies only for the source website."

Opera

1. Click 'Menu' at the top of your browser and select 'Settings.'

2. Then select "Options" and the "Advanced" tab.

3. Select the "Enable the use of cookies" option.

READ MORE ABOUT COOKIES

To learn more about cookies, visit one of the following pages:

Copyright

The online store www.miniposter.si is owned by the company Multimedijska produkcija Mateja Duljak sp, all rights reserved. The content on the websites may contain material whose copyrights may also be the property of third parties. Therefore, any transmission of information from the Websites is permitted only with the written consent of the owner.
We reserve the right to change the terms without prior notice.

Complaints and disputes

The provider complies with applicable consumer protection legislation. Users can send a complaint to e-mail info@miniposter.si or by regular mail to the address: Mateja Duljak sp, Triglavska ulica 22, 4260 Bled

The bidder must acknowledge receipt of the complaint within five working days, inform the user how long it will take to process it and keep him informed of the progress of the procedure. The provider strives to the best of its ability to resolve disputes amicably.

The court in Radovljica is competent for possible disputes.

Sweepstakes

The organizer of the prize games is the company Multimedijska produkcija, Mateja Duljak sp, Triglavska ulica 22, 4260 Bled. Participants in the prize games agree to the publication of their name and surname on the websites operated by the contractor, in the event that they receive a prize. The recipient of the award cannot be a legal entity. It is not possible to pay out the prize in cash. None of the employees of the organizer or contractor and their relatives can participate in the prize games. The winner receives the prize by post, the postage is covered by the organizer of the prize game. In the event that the winner rejects the prize, the new winner will be drawn again.

Subscribe to E-news

By agreeing to the general terms and conditions, each user agrees to subscribe to the e-news. Anyone can unsubscribe from our e-news to e-mail info@miniposter.si . At the bottom of each e-newsletter you will find a link to permanently unsubscribe from receiving e-newsletters.

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Liability for errors

The provider is not responsible for any errors (grammatical, typing and others) on the online platform.

Help and additional questions

For all your questions we are available via the online form, e-mail info@miniposter.si or by phone at 040751760, from Monday to Friday between 9:00 and 17:00 and on Saturdays between 9:00 and 12:00 .

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DATA

Online store address: miniposter .si
Company name: Multimedia production, Mateja Duljak sp

Company address: Triglavska ulica 22, 4260 Bled

ID NUMBER: 8119716000

VAT ID: 10496335

Taxpayer: NO
Current account opened with BANKA INTESA SANPAOLO dd SI561010 0005 6573 305

Payment Methods
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